Help & Contact

About Lumepa

At Lumepa, we offer innovative products to enhance the care and well-being of dogs and cats.

Our goal is to make the daily lives of pets and their families easier with quality products.

Frequently Asked Questions

How long does shipping take?

Between 3 and 9 business days.

How can I track my order?

You will receive an email with the tracking number when it ships.

Can I return a product?

Yes, you have 30 days to request a return according to our policy.

Contact

If you need help or have any questions about your order, we will be happy to assist you.

💬 WhatsApp: +34 657 726 461

🕒 Hours of operation:
Monday to Friday, from 9:00 AM to 6:00 PM (Spain time).

⏱️ Response time:
We respond to most inquiries within 24 to 48 business hours.